Terms of Purchase

Updated October 4, 2024

Thank you for your support and interest in Heidi Hazen, LLC. We are so thankful to have you as a part of our community!

Please review these Terms of Purchase very carefully. By purchasing our products and/or services, you are agreeing to these and are expressing that you have been given reasonable access to review these terms prior to your purchase. These Terms are binding as of the date you purchase or access our products and/or services. 

General Purpose. These Terms are between you (“Purchaser,” “you,” “your”) and Heidi Hazen, LLC (“Company,” “we,” “us,” “our”) for the purpose of purchasing or otherwise obtaining digital products and/or services (our “Products”) whether through the Company’s website at www.heidihazen.com or any related domains or subdomains (the “Website”), via the Teachable platform, or in person. The Company and the Purchaser will collectively be referred to as “Parties,” and each individually as a “Party.” By clicking “Add to Cart,”  “Buy Now,” or any other phrase on the purchase button, submitting a payment electronically or in-person, or otherwise subscribing through the Website or Teachable platform, you agree to adhere to and be bound by following terms and conditions {together with the Terms of Use and our Privacy Policy, all of which are hereby incorporated by reference} (the “Terms”):

Scope of Products. Our Products include but are not limited to: digital downloads, online courses and programs, masterclasses, workshops, etc.

Product Delivery. When you make a purchase and submit your payment, you will be provided with the Products as details don the Website {and/or as you selected prior to purchase}. Please note that product delivery will differ based on when you make your purchase and if it is a digital or physical product. For more information, (please refer to the product description, your receipt of purchase delivered by email, etc.). {If the Product is listed as a presale or pre-order, the order will be delivered as detailed on the Website. The Company will make all reasonable efforts to meet any estimated delivery dates. Should the Company be unable to meet estimated timelines for delivery of presale Products, the Company will have the soul discretion as to whether to issue a refund.}

Product Disclaimer. You understand and agree that the content included in any of the Products is merely meant to be informational in nature and does not represent any level of legal, medical, financial, or other professional industry-specific advice. As such, our Company will not be responsible for any damages that result from the use of the Products. 

No Warranties + No Guarantees. We are providing the Products on this Website on an “As-Is” basis for individual use by you at your own risk and without any warranties, whether express or implied, including, but not limited to, warranties of title, merchantability, fitness for a particular use; or any rights or licenses in these Terms. The Company makes no warranty as to the accuracy and reliability of information set forth in the Products, the Website, and Company-related documentation. You understand and agree that purchasing the Products does not guarantee specific results.  The information included in the Products is provided for informational purposes only, and you are responsible for implementing any personal practices or suggested actions found within these Products.

Limitations on Liability All hypnosis is self-hypnosis. Your results are ultimately achieved through your own personal efforts at applying these techniques over time, for which each client must accept full responsibility. The techniques used in our hypnosis audios, workshops, and programs are a complementary alternative modality for self-healing, self-help, personal development, and behavioral modification. By purchasing, you acknowledge that the audio is not intended as a substitute for medical treatment or licensed mental health services. 

WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE PRODUCTS INCLUDING, WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE. 

Geographic Limitations. You understand and agree that the Products may not be suitable for your [state/country/jurisdiction] and agree that you are solely responsible for finding a licensed attorney in your area to review and modify the Products to adhere to your [state/country/jurisdiction]’s specific laws.

Purchases of Our Content. Prices of all our content are subject to change at any time at our sole discretion. All such pricing changes will be posted to the Heidihazen.com site You bear all risk of loss for accessing our content after purchase, once we have made such content available to you, including any loss due to a computer or hard drive crash or network failure. We are not responsible for any outside charges that may be incurred while using our Services. This includes, but is not limited to, NSF charges for withdrawals, foreign transaction fees, or any other charge that is not processed directly by us.

Payment + Billing. By providing the Company with your preferred payment method, you represent that you: (i) are authorized to use, and (ii) authorize the Company to charge that payment method (the “Authorized Payment Method”) for any fees related to your purchase of the Products, including without limitation fees relating to any paid feature of the Website and/or subscription service of the Company in which you have chosen to enroll (collectively, the “Fees”). If you are taking advantage of any limited-time trial-period offer and you do not cancel the service on or before the last day of the trial period, you are authorizing us to charge your payment method for the service. Unless otherwise indicated, all Fees are in [USD/other currency].

Return Policy. Due to the nature of digital products being immediately accessible upon purchase after you agree to these Terms, we do not allow for returns or refunds under any circumstances. In addition, no modifications to your purchase will be granted once your purchase is made. Thank you for understanding.

Subscriptions + Subscription Cancellations. When you purchase any Products on an ongoing subscription basis (for example: weekly, monthly, quarterly, or annually), you are authorizing the Company to process incurred and recurring Fees until the subscription is terminated and all outstanding fees have been paid in full. You must keep a valid Authorized Payment Method on file with the Company. Recurring payments are billed in monthly intervals on the initial date of purchase, then on the same day of the months that follow]. If we are unable to successfully process a payment of the Fees using your Authorized Payment Method, we will make a second attempt to process payment [2/number] days later, then we will make a final attempt [2/number] days following the second attempt if it is unsuccessful. If the final attempt is unsuccessful, we reserve the right to suspend or revoke your subscription until all current and outstanding Fees are paid. If outstanding Fees remain unpaid for [90/number] days following the suspension date, the Company reserves the right to refer your account to collections. The Purchaser has [15] days to notify the Company of any issues with recurring payments. You are required to complete all payments for the subscription period you committed to at purchase. At the end of the subscription period, the subscription service will auto-renew on a [monthly/quarterly/semi-annual, etc.] basis and may be canceled at any time in writing. If any payment is returned unpaid or the payment method is rejected during the subscription period, the Company or its service providers reserve the right to collect any applicable fees as permitted by law. If you fail to make any payment on time and fail to correct such missed payment within [30/number] days, or if you fail to make any [2/number] payments on time, the Company is permitted to cancel your participation in the program by providing written notice at the email address provided by you. Upon cancellation, you agree and promise to pay the Company a cancellation fee as damages equal to (i) the amount of any missed payments, plus (ii) [50/number]% of the remaining amounts due under the Agreement. The cancellation fee is due immediately, and the Company is authorized to use any credit card or bank account on file to collect such fee. The Company will have no further obligations to perform under these Terms following cancellation.}

Chargebacks. By attempting a chargeback with your financial institution, you are expressly agreeing to pay the full cost of your original purchase, plus any fees or associated costs incurred by the Company. We have the right to present these Terms to your financial institution, any payment processing company and/or investigating agency concerning the attempted chargeback or financial dispute.

Promotions + Discounts. We may occasionally market and/or advertise promotions, discounts, limited time offers, and/or bonuses (“Promotions”) to potential customers. You are entitled to take advantage of any active Promotions when you purchase our Products. Promotions are offered manually and/or through automated campaigns at any given time and are not guaranteed to be available when you make a purchase through the Website. We reserve the right to change or alter any Promotions at any time and at our sole discretion. {If you made a purchase of our Products prior to any associated Promotions, we are unable to [honor the new offer, give you store credit, return a portion of your purchase, etc.]}

License for Use. By purchasing Products through our Website, you are agreeing to the Terms of Purchase. In return, we grant you a limited, revocable, non-exclusive, non-transferable license to stream our content to your device(s) solely for your personal, non-commercial use via the Teachable platform. You may not sell, transfer, lease, modify, distribute, or publicly perform our content in any manner, and you may not exploit it commercially. You agree to not decompile, disassemble, or reverse engineer our content, or modify our content or create any derivative works therefrom. To the extent these Terms and the Teachable platform terms conflict with regard to the nature and scope of the license to our content, these Terms will control.

Intellectual Property. The Company owns and retains all rights, titles, and interests in and to the Products. Nothing in these Terms transfers any intellectual property ownership beyond the limited license described in the above section, and we reserve all rights not expressly granted to you.

Consent to Use. By submitting reviews, images, comments, testimonials, or tags (“Submissions”) to us on any platform including, but not limited to social media and online reviews, you are by default granting us a commercial license and voluntarily releasing us to use your Submissions for any reasonable future business use. {In doing so, we may use your name {and/or photo} along with any other publicly acknowledged information that has been revealed by you when referring to your Submissions on our Website, marketing materials, guides, and any other platform not expressed in these Terms.}

Access Requirements You must be at least 18 years old, or have parental permission to use the site and access our content. You agree that you are the credit card holder for your account, or have express permission of the cardholder to use their card if using it as a payment method. We reserve the right to terminate or restrict your use of our content, without notice or further liability, as set forth in these Terms or if we determine, in our sole discretion, that you have breached or will likely breach any of these Terms, including failure to pay for access to individual audio files, not following our instructions, or otherwise in our sole discretion. If we do terminate the provision of Services, we also reserve the right to refuse you as a customer, in our sole discretion, if you attempt to access our Services after termination.

Changing Terms. We reserve the right to update and revise these Terms at any time without notice to you. Your continued use of the Products and Website after we have updated the Terms of Purchase indicates your acceptance and agreement to the changes.

Privacy + Protection of Personal Information. We respect your privacy and are committed to protecting it. We may use certain information that we collect from you to operate [Company Name] and provide our Products. Please review our [Privacy Policy/Privacy Statement/whatever you personally call it] to understand the types of data we collect from you and your devices (“Data”) in connection with your purchase of Products through the Website and how we use your Data.

Error in Store Presentation. We strive to present information that is published correctly and update the Website regularly in a way that allows us to correct any resulting errors. However, any of the content on the Website may, at any given time, be incorrect or out-of-date. We reserve the right to make changes to Product prices, specifications, processes, Promotions, availability, and to the Website as a whole at any time under any circumstance.

Termination of Use. We may terminate your account or restrict your use of the Website at any time for any reason. Under these Terms, you understand that you are responsible for any orders and purchases you make or charges you incur prior to such termination. The company may change, discontinue, or otherwise suspend the Website for any reason, at any time, and without prior notice to the Purchaser.

Limitation of Liability. The Company is in no way liable to the Purchaser or any other third party for any and all damages including, but not limited to, punitive or exemplary damages or those resulting from negligence relating to these Terms, regardless of whether the Purchaser was advised of such damages, the foreseeable nature of the damages, and the legal or equitable theory upon which the claim for damages is based. This Limitation of Liability provision does not purport to affect any liability that cannot be excluded or limited under the law.

Maximum Damages. Our entire maximum liability and your sole remedy for any actions or claims shall be limited to the actual amount paid by you for the Products you have purchased through the Website. 

Binding Arbitration. In the event there is a dispute between the Parties that cannot be brought to an amicable mutual understanding, the Parties understand and agree that such dispute will be handled through binding arbitration in alignment with the rules of the American Arbitration Association. The Parties understand that they will be bound by any decision rendered by the arbitrator and/or arbitration proceedings. The arbitration itself will be held in [insert your County, State]. If the arbitration is unable to move forward in the designated jurisdiction, the Company will unilaterally elect another venue for the arbitration. The Parties will equally share in the costs and expenses of arbitration and any related proceedings.

Governing Law and Jurisdiction These Terms of Use shall be governed by and construed in accordance with the laws of the State of Oregon, without regard to the conflict of laws provisions thereof. You agree that any dispute between you and us arising from or relating to the subject matter of these Terms of Use must be brought in the United States district court for the District of Oregon or the state courts of Deschutes County, Oregon, and you and we submit to the personal jurisdiction of the foregoing federal and state courts.

Privacy and Security. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.

Notices. We may provide notice to you by: (i) sending a message to the email address provided by you, or (ii) by posting to the Website. Notices sent by email will be effective at the time of sending and notices posted to the Website will be effective upon posting. You may provide notice to the Company by certified mail to [Company Name] [Company or registered agent mailing address]. Notices provided by certified mail will be effective upon actual receipt of the notice.

If you do not agree to these Terms, you should not use our website or Products. We may revise these Terms at any time by updating the Terms on our site. Continued use of the Heidihazen.com website, Products, or other access to our content following such posting constitutes your acceptance of the revisions to the Terms. You should visit this page periodically to review the Terms.

IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS, YOU MAY NOT ACCESS OR USE THE SITE OR SERVICES OR CONTINUE ACCESS TO OUR CONTENT.